About Us
Welcome to Balmoral Support Services!
At Balmoral Support Services, we specialize in providing high-quality home care services to individuals and their families in Northamptonshire and the surrounding areas. We are committed to providing a customized, tailored service that meets the individual’s needs and ensures the highest quality of care. Our experienced, compassionate staff is dedicated to providing the best possible care and support to our clients and their families.
We offer a range of services that are tailored to the individual, including bathing and personal care, housekeeping and laundry, meal preparation, shopping, companionship, assistance with medication, and social and leisure activities. We understand that each individual is unique and their needs vary, so we work closely with our clients and their families to ensure that the service we provide meets their individual needs and requirements.
We are proud to serve the Northamptonshire area, providing high-quality care and support to our clients in the comfort of their own homes. At Balmoral Support Services, we are committed to providing the highest standards of care. Our staff are rigorously checked and trained to make sure that they are providing a safe and effective service. We are passionate about our work and strive to provide an exceptional service that is tailored to the individual and meets their needs.
If you or someone you know is in need of care in Northamptonshire and the surrounding areas, please contact us today to learn more about how we can help.
Vision
Our vision is to provide high-quality home care services that meet the needs of our clients and their families in the Northamptonshire county and surrounding areas. We strive to provide a service that is tailored to the individual, ensuring the highest standards of care. We aim to be a leader in the home care industry, providing safe, effective, and compassionate care to our clients. We are committed to continuously improving and developing our services in order to meet the changing needs of our clients. We believe in creating a supportive and nurturing environment, where our clients and their families feel safe and secure.
Mission
We strive to ensure the highest standard of care is delivered to those who need it in their own homes. We recognise that our clients have the right to high quality support which promotes their independence and wellbeing. We are committed to helping them lead fulfilling lives and maintain their dignity, respect and privacy. We are proud to be an employer of choice and acknowledge our staff’s contribution to the successful delivery of services. Our mission is to provide outstanding, safe, and trusted domiciliary care services that enriches the lives of our clients.
Why Choose Us
We understand that life is delicate and as such, treat our services users in the most dignified manner with maximum respect. We treat each service user as an individual with unique needs and value a person’s inherent dignity and worth, as like a snowflake, no two individuals are exactly the same, why should care be any different.
At Balmoral Support Services we have the service users’ best interests at heart, and ensure they are able to live their lives as comfortably as possible. We see the individual before the problem honouring the concept of unconditional positive regard for efficient problem solving. We empower our service users to live as independently as possible guarding against the development of a dependency syndrome to ensure they are as self reliant as they can be. We adopt a client-centred approach to care in the delivery of personal care services and support the introduction of innovative home care strategies, this allows us to discover how each individual service user would want their services rendered to them. At Balmoral Support Services, we provide the highest quality and comprehensive home care services to our clients, addressing the unique needs in each client’s tailored care plan for the provision of care services that promote the service user’s quality of life.
We work with an excellent, well-trained team to provide the highest quality of care to our service users, with a personal touch allowing us to make one feel comfortable and in the company of a friend. We walk the service user through the process of recovery and empowerment for the creation of a whole being capable of living healthy, happy and fulfilling lives. The goal is to assist our service users to live their lives to their full potential with a sense of self-worth.
Our highly competent staff, with the right skills and experience to deliver excellent services, are here to listen, and not just hear the needs of each and every service user as no two service users are exactly alike. Balmoral Support Services encourages the development of rapport between the service user and the care worker. This is essential for effective problem solving as there is communication and trust built. We value our service users and recognise their inherent dignity and worth hence treat them with respect, valuing their contributions towards problem solving. It is our goal to restore our service user’s confidence, freedom and independence.